Once we issue your refund there may be a delay for these funds to show in your account: You may view your account to check a refund status. In cases where this is not possible, store credit will be issued. Refunds are in the original form of payment. Refunds on returns are issued after the product has been received and processed. If the item is damaged in transit or received in less-than-original condition due to poor packaging your refund will be less. Please do not ever place the shipping label directly on the item to return it as this results in a partial or no refund. Please pack the item in an appropriate-sized shipping box and use bubble wrap or other fill to adequately protect the item.
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How to Prepare Your Item for Return Shipping We are not responsible for any lost or damaged packages returned to us. If the return is for any other reason, we will not pay for the return shipping fees and you will be responsible for all shipping costs without reimbursement. You will be responsible for shipping the item(s) back and paying for the actual shipping fees. If the return is due to our error or a damaged or defective product, we will issue store credit for what it would reasonably cost to ship the item back to us using a cost-efficient method. Return Shipping – International Customers We are not responsible for any lost or damaged packages through a self-return option. If you choose a self-return option (a carrier or service of your choice) you will pay the cost charged by the carrier selected and will not be reimbursed. If the return is due to our error or a damaged or defective product, we will cover any return shipping fees as long as the return is completed through a USAGS return option (a prepaid label provided by us). Any returns without authorization will be delayed and possibly not be eligible for a refund. Please contact Customer Service to receive authorization for your return so that the item(s) can be accepted. The following issues do not qualify as a defective product: We may request that you e-mail a picture of your broken or defective item to help us determine what exactly is wrong and if a replacement part would be helpful. If the item is no longer available, we will be happy to issue a refund. Requests must be sent to us within 30 days of receiving your order. Store credit Can also be issued on level of the damage of the item. Damaged and Defective ItemsĪny defective item or item damaged in transit can be exchanged for a replacement of the same item (or a replacement part depending on the issue). Used or worn clothing, apparel, and accessories may not be returned.
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– Full technical support from the SpecialSTL Support Team.
– A compressed file (Zip/7z/Rar) containing STL files. No errors were show when we check the STL/OBJ files in Netfabb. The figurine is in STL/OBJ files, the format supported by most 3D printers. We cut, keyed and tested the print model successfully. Therefore, the 3D printing beginners won’t face difficulties when placing the parts on a build plate. So you will receive the cleanest results possible.Īll the assembly parts or one piece object are STL files in recommended positions that make sure the smoothness of the details surfaces after printing. In some cases such as large objects, bulky details, to avoid printing difficulties, we cut them into small pieces (as separate assembly pieces). You can know the exact information based on the information provided in “Object Parts”. Some files are pre-supported, some are not. It is static and its moderation, adaptation for mostly SLA/SLS (Resin) 3D Printer. Wing Zero Gundam for 3D printing is a pack of STL files.
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